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HUBRO - Database Services

Specialized monitoring and maintenance for business-critical databases.

Flexible services and options

Monitoring of on-premise, cloud-based, and hybrid environments.

Service packages

Cegal provides services for monitoring various database technologies such as Oracle, MS-SQL, MySQL and PostgreSQL. We monitor on-premises, cloud-based, and hybrid operating environments.

Our services are provided by a team of specialists, and you can choose from various service packages.

Priority Assistance

Priority Assistance is a reactive service adapted for businesses that need access to database experts for their mission-critical tasks or consulting, with an agreed response rate.

Proactive Database Monitoring

Proactive Database Monitoring is a service that ensures you get help with monitoring and the proactive follow-up of customer systems. We will monitor, proactively correct, and maintain these systems, and will also propose actions within a defined scope.

Additional services

24/7/365 emergency preparedness

This is a service that ensures you always get help with critical incidents via Cegal’s round-the-clock emergency hotline. The emergency hotline is staffed with highly qualified personnel – usually the person who answers the phone will be the one who fixes the problem, too.

Periodic reporting/maintenance

With this service, Cegal conducts a review of agreed parts of your operating environment at fixed intervals and prepares a report on conditions that should be remedied to avoid future problems. The service will normally be followed up by the implementation of corrective actions.

Security patching: Oracle

Oracle delivers quarterly patches for security (SPU) and security + bug fixes (PSU). These patches (SPU and PSU) are cumulative, are recommended by Oracle, and are installed as quickly as possible. Through our security patching service, Cegal ensures that the relevant Oracle environments are regularly upgraded, either on an annual, semi-annual or quarterly basis.

License management: Oracle

Through this service, Cegal conducts a check of your Oracle licenses and installed software and makes sure that the setup is in accordance with the applicable Oracle License Rules at all times.

As a license administrator, Cegal also represents you in licensing issues related to Oracle USA. We renew the required licenses by the expiration date. Assessments to ensure correct licenses are also made in the event of changes in your configuration or rule changes at Oracle.

Want to know more about Database Services? We are ready to help you get started.

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Customer cases

Consultancy Success Stories
Cegal keeps Lovisenberg’s databases up and running – always