Cetegra Customer Care

Global, round-the-clock support.

World-class service when you need it

We take pride in the support we provide around the world.

Expert help is at hand

Our aim is to help you maximize the business value you get from your technology. As part of that, we put passion into delivering world-class service to our customers worldwide.

We focus on delivering customer service that makes a lasting impression. This is more than how we interact with you – we firmly believe that it’s a result of the efforts of highly engaged employees combined with good customer relations.

We will provide you with a consistent outstanding customer experience; reliable, efficient, and with high quality. Local expertise will always have the necessary skills and experience when assisting our customers in different regions.

Tailored services

We offer personalized support and guidance throughout your digitalization journey, including:

Cetegra implementation
Cloud architecture
Data management
Cloud transformation

Training

Our training programs ensure your people get up to speed with Cetegra and realize its full potential.

Webinars and workshops
Internal deployment
Organizational deployment

Maximizing productivity

We offer solutions and features to help your people maximize productivity from Cetegra, including:

Cetegra Data Room, showcasing value to external partners or potential buyers
Cetegra Integration Factory, offering open integration with any vendor
Cetegra Innovation Space, an ecosystem for innovation and digitalization

Implementation services

We support with integration of your proprietary tools and workflows, including:

Operational technology
Geology and geophysics
Reservoir engineering
Data management

GeoCloud

Cetegra Integration Factory

Discover how you can harmonize systems and applications to get rapid access to all your data and workflows with Cegal’s Cetegra Integration Factory.

Cetegra Innovation Space

Experiment with data and technology – Cetegra Innovation Space offers you a safe and secure sandbox environment, making deep knowledge rapidly available and ready for deployment as soon as needed.

Cetegra Workspace

Cetegra Workspace is a centralized solution where you can access all the data and applications you need to achieve more in less time.

Cetegra High Performance Computing (HPC)

High Performance Computing (HPC) from Cegal helps you boost your computing performance and perform complex calculations, from seismic imaging to wind turbine simulations.

Cetegra Application Management

Learn how Cegal takes care of application hosting, application management, application operations, and application security.

Cetegra High Performance Desktop (HPD)

High Performance Desktop (HPD), formerly known as GeoCloud, provides a powerful virtual desktop on any device, simplifying the way you work and allowing you to access all required tools to perform at your best, anywhere, anytime.

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Cetegra Customer Care

World-class service when you need it

Key features

Want to know more about Cetegra Customer Care? We are ready to help you get started.

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