Application Operation

You focus on core strategic work. We handle your applications.

Managing and monitoring your application portfolio

We simplify and standardize your application delivery processes, by managing applications and infrastructure.

Day-to-day application optimization

Cegal Application Operations takes care of the day-to-day operations and monitoring of your application portfolio. With your applications optimized and managed on your behalf, you can focus on what your business does best – and leave the complex IT to us. Our priority is that your applications function at their best to serve your business needs.

Our Application Operations specialists have core competency within core IT systems and the G&G portfolio, as well as across finance, HR, HSEQ, and production systems. The team also has in-depth knowledge of integrating key energy industry tools, including:

Netbas
Powel Fasit
ElWin
IS Suite
Telemator

We ensure delivery and transparency on all aspects, including infrastructure, hosting, and monitoring. Applications are categorized in complexity levels and the service is based on the application’s individual context and dependencies.

Cegal will ensure a stable and available application portfolio, by monitoring and delivering your selected applications through standardized and established methodologies, workflows and procedures.

Application infrastructure management

Your application infrastructure is in safe hands, with our specialist teams tracking and maintaining critical tools.

Monitoring of application servers
Stabilization and maintenance
Holistic knowledge of applications and dependencies

Application problem management

Should an incident occur, we’re fast to understand why and work to ensure it doesn’t happen again.

Root cause identification
Technical analysis for recurring incidents
Permanent solutions found and implemented

Security

Our ISO 27001 & 9001 certified process driven model ensures quality and security in the execution of the Application Operation. Additionally, our change management delivery model focuses on minimizing your business risks and unavailability from maintenance.

Enterprise-grade security: all data is held in secure and certified data centers
End-to-end encrypted communication and identity management
Data security protects data from being downloaded or exported

Minimal disruption

Our service is designed to prevent unnecessary downtime and minimize the impact of unplanned disruptions.

Change management delivery model
Event handling and diagnostics
Embedded incident management

Application Management

With Application Management you benefit from expert consultancy, including lifecycle management, procurement, and rationalization.

Cetegra

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Cloud

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Application Operation

Managing and monitoring your application portfolio

Key features

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