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Application Operation

You focus on core strategic work. We handle your applications.

Managing and monitoring your application portfolio

We simplify and standardize your application delivery processes, by managing applications and infrastructure.

Day-to-day application optimization

Cegal Application Operations takes care of the day-to-day operations and monitoring of your application portfolio. With your applications optimized and managed on your behalf, you can focus on what your business does best – and leave the complex IT to us. Our priority is that your applications function at their best to serve your business needs.

Our Application Operations specialists have core competency within core IT systems and the G&G portfolio, as well as across finance, HR, HSEQ, and production systems. The team also has in-depth knowledge of integrating key energy industry tools, including:

  • Netbas
  • Powel Fasit
  • ElWin
  • IS Suite
  • Telemator

We ensure delivery and transparency on all aspects, including infrastructure, hosting, and monitoring. Applications are categorized in complexity levels and the service is based on the application’s individual context and dependencies.

Cegal will ensure a stable and available application portfolio, by monitoring and delivering your selected applications through standardized and established methodologies, workflows and procedures.

Key features

Application infrastructure management

Your application infrastructure is in safe hands, with our specialist teams tracking and maintaining critical tools.

  • Monitoring of application servers
  • Stabilization and maintenance
  • Holistic knowledge of applications and dependencies
Application problem management

Should an incident occur, we’re fast to understand why and work to ensure it doesn’t happen again.

  • Root cause identification
  • Technical analysis for recurring incidents
  • Permanent solutions found and implemented
Security

Our ISO 27001 & 9001 certified process driven model ensures quality and security in the execution of the Application Operation. Additionally, our change management delivery model focuses on minimizing your business risks and unavailability from maintenance.

  • Enterprise-grade security: all data is held in secure and certified data centers
  • End-to-end encrypted communication and identity management
  • Data security protects data from being downloaded or exported
Minimal disruption

Our service is designed to prevent unnecessary downtime and minimize the impact of unplanned disruptions.

  • Change management delivery model
  • Event handling and diagnostics
  • Embedded incident management

Want to know more about Application operation? We are ready to help you get started.

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