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  • Cloud operations
  • Software
  • Consultancy

Customer Support

World-class service.

Support for all customers

We provide first and second line support for all our customers. We provide a consistently high level of service by securing knowledge transfer.

Support by email

Please click on support by email to register a ticket by email.

Self-service portal

Find answers to frequently asked questions.

Cegal Remote Support

Tell us if you have been requested by Cegal Customer Support to start a remote support session.

World-class service

We put pride and passion into providing world-class service through excellent levels of support and by maintaining a high first-level resolution.

We firmly believe that world-class service is a result of the efforts of highly engaged employees combined with good customer relations.

At all times we provide you with a consistent outstanding customer experience; reliable, efficient and with high quality. Our local experts will always have the necessary skills and experience to assist you, wherever you may be.

Cegal Customer Support is your single point of contact with Cegal for customer service. Our friendly staff work in accordance with the ITIL framework when handling your requests, incidents and other related processes. 

Fast response, short handling time and high-level competence define the Cegal Customer Support experience.