Critical IT infrastructure outsourcing involves transferring technological functions and services to external suppliers, creating efficiencies and cost savings, but also posing potential risks. Vulnerability to supplier disruptions, data security threats, and loss of control can occur, affecting business operational stability and protection of sensitive data. A thorough supplier selection process and clear contractual framework are essential to minimize these risks and maintain a reliable IT infrastructure.
Important considerations for outsourcing
Security and Sovereign Cloud
Choosing the right cloud provider involves an in-depth assessment of their security measures. You must ensure that the provider follows best practices in data security, such as strong data encryption and access control. For certain companies, it may also be relevant to investigate the location of the provider's data centers, to ensure that they operate in a specific country or region, meet an organization's legal and ethical data protection standards, and that data remains within the specified geographic boundaries.
To maintain a smooth operation, it is important to understand the provider's SLA (Service Level Agreement) and guaranteed uptime. The chosen provider must be able to provide the necessary performance and availability to meet your business requirements. An added benefit is the ability to scale, allowing you to adjust your resources to meet changing needs.
Laws and Rules
Ensuring compliance with relevant data protection regulations and local laws is essential to the outsourcing process. Your chosen provider should be able to meet the requirements of data protection regulations such as GDPR and other relevant laws in the areas where your data is processed. This is particularly important to avoid potential legal and financial consequences. Depending on your industry, there may be specific industry regulations you must comply with. The provider's ability to meet these regulations and industry codes is critical.
Critical outsourcing takes place between the organization and the cloud provider. At Cegal, we specialize in advising on and implementing cloud solutions and supporting the company's business. We help our customers choose the right cloud solution that can deliver the necessary security, reliability, and flexibility for their critical processes. We also take care of integrating the cloud services with the customer's existing systems and data and optimizing their costs and performance.